Privacy Policy

Version 1.0

Last updated: 19 February 2024

Purpose of this Privacy Policy

UiPlay is dedicated to safeguarding your personal data. We utilize your information in our daily operations to deliver services to you as our valued customers and to fulfil our legal and regulatory responsibilities. Our collection and use of personal data adhere to our values, relevant laws, and a commitment to privacy.

A. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • Cookie: A small text file placed on your computer or device by our website when you visit certain parts of our website and/or use specific features.
  • Personal Information: Information about you and, where applicable, your employees. It encompasses details related to race, gender, sex, pregnancy, marital status, national, ethnic, or social origin, color, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, birth of an individual, education, medical history, financial details, criminal record, employment history, any identifying number, symbol, email address, physical address, telephone number, location information, online identifier, and biometric information.
  • POPIA: The Protection of Personal Information Act 4 of 2013.
  • Process(ing) of Information: The lawful and reasonable automated or manual activity of collecting, recording, organizing, storing, updating, distributing, and removing or deleting Personal Information to ensure that such processing is adequate, relevant, and not excessive given the purpose for which it is processed.

UiPlay will not collect, collate, process, or disclose your Personal Information without your permission, unless legally required to do so. We only request, collect, collate, process, or store your Personal Information if it is lawful to do so. We collect your Personal Information when you use our website, contact us electronically, or utilize our products or services. Personal Information may be processed for product activation, benefits, and to pursue legitimate interests.

Cookies

We use Cookie technology on our website, small text files stored on your internet browser to enhance your online experience.

Types of Cookies used on our website:

  • Session Cookies: Temporary cookies existing while you browse, removed when you close your browser or navigate to a different website, facilitating actions during a browser session.

How to disable Cookies

You can adjust your browser settings to stop accepting Cookies, but be aware that it may impact website functionality. We recommend allowing Cookies, typically enabled by default. Explore your browser settings to disable or enable them.

Monitoring of electronic communications

We may record and monitor electronic communications, complying with legal, regulatory responsibilities, and internal policies, if permitted by law.

When will we process your Personal Information:

  • UiPlay may process your personal information for lawful business-related purposes under the following circumstances:
    • You provide consent.
    • The law requires or permits it.
    • Necessary to conclude or perform under a contract with a third party, where we have a legal or contractual duty to provide your Personal Information.
  • Personal Information related to children is processed with consent from a person with the ability to sign legal agreements, such as a parent or guardian.

Rights

  • Right to withdraw your consent: You may withdraw your consent to the Processing of Information at any time by emailing info@uiplay.co.za. Note that revocation does not affect the legality of data processed thus far.
  • Right to object: For Processing of Information based on legitimate reasons, you have the right to object based on your situation. Regarding processing for direct marketing purposes, you have the right to object at any time.
  • Other rights: As a user, you have certain rights. You can request information about the personal data processed by UiPlay. Subject to legal requirements, you can also request amendments to incorrect data or deletion of your personal data, provided it does not conflict with statutory or contractual obligations to retain data. Contact point for asserting your rights: Direct queries to info@uiplay.co.za
  • Right to contact Information Regulator: If you believe that we have used your personal information contrary to this Privacy Notice, you have the right to lodge a complaint with the Information Regulator under POPIA.

Change to this Privacy Policy

We may change this Privacy Policy as necessary, such as in response to legal changes or adjustments to our business affecting Personal Information protection.